Privacy policy

Privacy Policy

Last updated: December 6, 2024

This Privacy Policy describes how SIA Slide Up Wear (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or use slideupwear.shop (the “Site”), make a purchase, or otherwise communicate with us (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal and regulatory obligations. Any updates will be posted on the Site, and the “Last updated” date will be revised accordingly.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information from various sources. The information we collect depends on how you interact with the Site and Services.

In addition to the uses described below, we may use your personal information to:

  • Communicate with you

  • Provide, improve, and maintain the Services

  • Comply with legal obligations

  • Enforce our terms and policies

  • Protect the rights, safety, and property of our business and users

What Personal Information We Collect

“Personal information” refers to information that identifies, relates to, describes, or can reasonably be associated with you.

Information You Provide Directly

This may include:

  • Contact details: name, address, phone number, email address

  • Order information: billing and shipping address, payment confirmation, email, phone number

  • Account information: username, password, and account security details

  • Customer support information: messages and communications you send us

Providing certain information may be required to access some features of the Services.

Information We Collect Automatically (Usage Data)

We may automatically collect information about how you interact with the Services using cookies and similar technologies. This may include:

  • Device and browser information

  • IP address

  • Network connection details

  • Interaction and browsing activity

Information We Obtain from Third Parties

We may receive information from third parties, including:

  • Shopify, which powers our store

  • Payment processors, who collect payment details to process transactions

  • Marketing and analytics partners, who help us measure and improve our advertising and communications

Any third-party information is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your information to process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns and exchanges, and provide customer support.

Marketing and Advertising

We may send promotional communications and display advertisements based on your preferences and interactions. Where required by law, we rely on your consent or legitimate interests under applicable regulations (including GDPR).

Security and Fraud Prevention

Your information helps us detect and prevent fraudulent or malicious activity and maintain the security of our Services.

Service Improvement and Communication

We use personal information to respond to inquiries, improve functionality, and maintain our relationship with you.

Cookies

We use cookies and similar technologies to operate and improve our Site, remember user preferences, and analyze usage. For more details about Shopify-related cookies, please refer to Shopify’s Cookie Policy.

You may control cookies through your browser settings. Disabling cookies may affect certain features of the Services.

How We Disclose Personal Information

We may share personal information with:

  • Service providers (payment processing, shipping, IT, analytics, customer support)

  • Marketing and advertising partners

  • Affiliates within our corporate group

  • Authorities or third parties where required by law or to protect our rights

We do not sell or misuse sensitive personal information.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those sites. Please review their policies before providing any personal information.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal data, please contact us to request deletion.

Security and Retention

While we take reasonable measures to protect your information, no system is completely secure. We retain personal information only as long as necessary to provide Services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request deletion or correction

  • Receive a copy of your data (portability)

  • Opt out of targeted advertising or data sharing

  • Restrict or object to processing

  • Withdraw consent

  • Appeal our decision regarding your request

You may exercise these rights by contacting us using the details below.

Complaints

If you have concerns about how we handle your personal information, please contact us. If unresolved, you may lodge a complaint with your local data protection authority.

International Users

Your information may be processed outside your country of residence. Where required, we use approved safeguards such as Standard Contractual Clauses to protect your data.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Email: slideupwear@gmail.com
Address: Kokneses prospekts 34, Rīga, 1014, Latvia

For the purposes of applicable data protection laws, SIA Slide Up Wear is the data controller of your personal information.